Frequently Asked Questions
Everything you need to know about your SWAG experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Return shipping is free for all domestic orders.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized depending on the collection.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
SWAG is committed to conscious fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we aim for 100% by 2025.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.